Privacy Policy for TraderEdge

Effective Date: May 24, 2025

At TraderEdge (“we,” “our,” or “us”), your privacy is a priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, platform, and services (collectively, the “Service”).

By using TraderEdge, you agree to the terms of this Privacy Policy.

1. Information We Collect

a) Information You Provide

  • Sign up for an account (e.g., name, email address, password)
  • Subscribe to a plan (e.g., billing address, payment method)
  • Contact support (e.g., message content, contact details)

b) Automatically Collected Information

  • Usage data (e.g., pages visited, features used)
  • Device and browser data (e.g., IP address, OS, browser type)
  • Cookies and tracking technologies (see Section 6)

c) Third-Party Integrations

If you connect a third-party account (e.g., Google, TradingView), we may access authorized data as per that service’s permissions.

2. How We Use Your Information

  • Provide and maintain the Service
  • Process payments and manage subscriptions
  • Communicate with you (support, updates, marketing)
  • Analyze usage for platform improvement
  • Ensure legal compliance and prevent misuse

3. How We Share Your Information

We do not sell your personal information. We may share it with:

  • Service Providers: Payment processors (e.g., Stripe), hosting providers, analytics tools
  • Legal Authorities: If required by law or to protect our rights
  • Business Transfers: In the event of a merger, sale, or acquisition

4. Your Rights & Choices

You can:

  • Access, update, or delete your account information
  • Opt-out of marketing emails via the unsubscribe link
  • Request data export or deletion (email: [email protected])

Depending on your location, you may have additional rights under local laws (e.g., GDPR, CCPA).

5. Data Retention

We retain your data as long as your account is active or as needed to:

  • Comply with legal obligations
  • Resolve disputes
  • Enforce our terms

You can request deletion of your data at any time.

6. Cookies & Tracking Technologies

We use cookies and similar tools to:

  • Authenticate users
  • Remember preferences
  • Analyze traffic
  • Improve performance

You can manage cookie preferences through your browser settings.

7. Data Security

We use industry-standard security practices, including encryption and access controls, to protect your data. However, no method of transmission over the internet is 100% secure.

8. Children’s Privacy

TraderEdge is not intended for individuals under 16. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” above will reflect the latest version. Continued use of the Service constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns, contact us at:

TraderEdge
Email: [email protected]
Website: https://www.traderedge.app